Privacy Policy

At Trésor Skin, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and interact with our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide directly to us when you make a purchase, create an account, subscribe to our newsletter, or contact us for support. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.

  • Payment Information: Credit card details, payment method details, and billing information.

  • Order Information: Product selections, order history, and any information you provide when you make a purchase or request services.

  • Other Information: Any additional information you provide when you fill out forms, participate in surveys, or interact with us.

We may also automatically collect certain data when you interact with our website, including:

  • Device Information: IP address, browser type, and operating system.

  • Usage Information: Pages you visit, products viewed, time spent on our site, and click-through data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Transactions: To process your orders, payments, and refunds.

  • Customer Service: To respond to your inquiries, manage your account, and provide customer support.

  • Marketing: To send you promotional offers, newsletters, and other communications that may interest you, in accordance with your marketing preferences.

  • Site Improvements: To personalize your experience, improve our website, and analyze usage patterns for better user experiences.

  • Legal and Security Purposes: To protect against fraud, enforce our terms and conditions, and comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties in the following cases:

  • Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processors, shipping companies, and marketing services.

  • Legal Obligations: We may disclose your personal information if required by law or if we believe such action is necessary to comply with a legal obligation or to protect our rights, property, or the safety of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. This helps us enhance your shopping experience, remember your preferences, and analyze site traffic.

You can choose to disable cookies in your browser settings; however, this may limit your ability to use certain features of our site.

5. Security of Your Information

We take the security of your personal information seriously. We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, use, alteration, or disclosure. However, please note that no data transmission over the internet can be guaranteed to be 100% secure.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information by contacting us.

  • Marketing Preferences: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those emails or contacting us directly.

  • Account Deletion: You may request the deletion of your account and personal data by contacting our support team, subject to any legal obligations we may have to retain information.

  • Cookies: You can adjust your cookie settings through your browser to control the collection of certain data.

7. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, such as processing transactions or providing customer support, or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Trésor Skin. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies when you visit those sites.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of significant updates. Your continued use of our website after changes are posted signifies your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at contact@tresorskin.com